Device Cloud
All Systems Operational
Application and UI ? Operational
Web Services ? Operational
Device Connections ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 30, 2017

No incidents reported today.

Apr 29, 2017

No incidents reported.

Apr 28, 2017

No incidents reported.

Apr 27, 2017

No incidents reported.

Apr 26, 2017
Completed - The Digi Cloud Technology Team has completed the scheduled maintenance. No downtime was necessary. Thank you for your continued business.
Apr 26, 22:31 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 22:01 CDT
Scheduled - The Digi Cloud Operations Team will be performing scheduled maintenance on Device Cloud April 27, 2017 03:00 UTC (April 26, 2017 10:00 PM CDT). Service impact is planned to be no more than 10 minutes. No action is required on your part. Your devices will re-connect automatically. Thank you for your continued business.
Apr 17, 09:13 CDT
Resolved - Remote Manager Operations restored and stabilized the Device Health Dashboard service. The service was intermittently displaying 'Device Cloud Unavailable' instead of the Health Dashboard graphs starting at UTC 2017 April 26 20:01 - 20:30. The service has since remained stable and the Remote Manager Operations team continues to monitor the situation.
Apr 26, 15:35 CDT
Investigating - We are currently investigating an issue with the Device Health Dashboard within Remote Manager. Clients may receive a message while within Remote Manager stating that the 'Device Cloud is currently unavailable'. This issue is localized to the Device Health Dashboard. All other functions including UI control of devices, profiles and data streams, as well as device connectivity functions are not impacted.
Apr 26, 15:16 CDT
Apr 25, 2017

No incidents reported.

Apr 24, 2017

No incidents reported.

Apr 23, 2017

No incidents reported.

Apr 22, 2017

No incidents reported.

Apr 21, 2017

No incidents reported.

Apr 20, 2017

No incidents reported.

Apr 19, 2017
Resolved - A period of intermittent high response time between the web and device tier was identified at 19 April 2017 - 20:20 UTC. The Device Cloud Technology Team began investigating and took actions to resolve the issue. response between the tiers was degraded between 20:20 UTC and 20:43 UTC. Response remained elevated above optimal response time intermittently while the Device Cloud Technology team took action to return affected nodes to normal performance. During this time devices may have disconnected and reconnected. Services returned to normal operating conditions at 21:05 UTC. The Device Cloud Technology Team will continue to monitor and investigate the root cause of the incident.
Apr 19, 16:22 CDT
Investigating - The Device Cloud Technology Team has observed a performance degradation impacting the application tier and is currently working to resolve the issue. some customers may receive intermittent timeouts from the Remote Manager Application. Updates will be provided to this page as more information becomes available. Thank you for your continued business and patience.
Apr 19, 15:43 CDT
Apr 18, 2017

No incidents reported.

Apr 17, 2017

No incidents reported.

Apr 16, 2017

No incidents reported.