All Systems Operational
Device Cloud - US ? Operational
Device Cloud - Europe ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Past Incidents
Aug 1, 2015

No incidents reported today.

Jul 31, 2015

No incidents reported.

Jul 30, 2015

No incidents reported.

Jul 29, 2015
Resolved - Detail:
On July 29, 2015 15:12 UTC, the Device Cloud Technology Team observed a performance degradation impacting the application tier. This resulted in a performance degradation from 15:12 UTC to 17:10 UTC affecting a subset of our customers. Thank you for your continued business and patience.

Root Cause:
An exception occurred that impacted the dashboard application, resulting in slow response times causing it to appear as unavailable.

Actions to Prevent Future Incidents:
- The Device Cloud Technology team is implementing additional monitoring to catch and correct this type of incident
Jul 29, 12:18 CDT
Investigating - The Device Cloud Technology Team has observed a performance degradation impacting the application tier and is currently working to resolve the issue. The issue appears to be localized to the device health dashboard. Updates will be provided to this page as more information becomes available. Thank you for your continued business and patience.
Jul 29, 11:52 CDT
Jul 28, 2015
The Device Cloud Technology Team has resolved a performance degradation issue. The problem began on July 28, 2015 17:38 UTC and was resolved by July 28, 2015 17:59 UTC. During this time, Customers may have experienced high latency sending or receiving device data.

Root cause investigation is under way, an update on progress and preventative steps instituted will be posted by July 29, 2015 18:00 UTC. Normal performance has been restored. Thank you for your continued business and patience during this incident.
Jul 28, 13:40 CDT
The Device Cloud Technology Team has resolved a service disruption issue. The problem began on July 28, 2015 17:15 UTC and was resolved by July 28, 2015 17:38 UTC. During this time, Customers may have experienced difficulty accessing devices or device data.

Root cause investigation is under way, an update on progress and preventative steps instituted will be posted by July 29, 2015 18:00 UTC. Thank you for your continued business and patience during this incident.
Jul 28, 12:55 CDT
Jul 27, 2015

No incidents reported.

Jul 26, 2015

No incidents reported.

Jul 25, 2015

No incidents reported.

Jul 24, 2015

No incidents reported.

Jul 23, 2015

No incidents reported.

Jul 22, 2015

No incidents reported.

Jul 21, 2015

No incidents reported.

Jul 20, 2015

No incidents reported.

Jul 19, 2015

No incidents reported.

Jul 18, 2015

No incidents reported.