On July 29, 2015 15:12 UTC, the Device Cloud Technology Team observed a performance degradation impacting the application tier. This resulted in a performance degradation from 15:12 UTC to 17:10 UTC affecting a subset of our customers. Thank you for your continued business and patience.
An exception occurred that impacted the dashboard application, resulting in slow response times causing it to appear as unavailable.
Actions to Prevent Future Incidents:
- The Device Cloud Technology team is implementing additional monitoring to catch and correct this type of incident
Jul 29, 12:18 CDT
The Device Cloud Technology Team has observed a performance degradation impacting the application tier and is currently working to resolve the issue. The issue appears to be localized to the device health dashboard. Updates will be provided to this page as more information becomes available. Thank you for your continued business and patience.
Jul 29, 11:52 CDT