All Systems Operational
Device Cloud - US ? Operational
Device Cloud - Europe ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Past Incidents
Apr 27, 2015
Resolved - Performance Degradation
The Device Cloud Technology Team has resolved the performance degradation issue. The problem began on April 28, 2015 00:25 UTC and was resolved by April 28, 2015 02:45 UTC. During this time, Customers may have experienced high latency sending device commands or receiving device data.

Root cause investigation is under way, an update on progress and preventative steps instituted will be posted by April 29, 2015 02:00 UTC. Corrective measures have been successful; normal performance has been restored. Thank you for your continued business and patience during this incident.
Apr 27, 20:53 CDT
Investigating - The Device Cloud Technology Team has observed a performance degradation impacting the application tier and is currently working to resolve the issue. Updates will be provided to this page as more information becomes available. Thank you for your continued business and patience.
Apr 27, 18:25 CDT
Apr 26, 2015

No incidents reported.

Apr 25, 2015

No incidents reported.

Apr 24, 2015
Resolved - Detail:
On April 24, 2015, 14:09 UTC, the Device Cloud Technology Team encountered an issue impacting the application tier. This issue resulted in a service disruption for 4 minutes, from 14:09 to 14:13 UTC. Thank you for your continued business and patience.

Root Cause:
A brief disruption in network access between the application and storage tiers of the platform resulted in the application being unavailable.

Actions to Prevent Future Incidents:
- The Device Cloud Technology Team is continuing to investigate the root cause of the network disruption at the infrastructure tier.
Apr 24, 09:15 CDT
Investigating - The Device Cloud Technology Team has observed a service disruption impacting the application tier and is currently working to resolve the issue. Updates will be provided to this page as more information becomes available. Thank you for your continued business and patience.
Apr 24, 09:12 CDT
Apr 23, 2015

No incidents reported.

Apr 22, 2015

No incidents reported.

Apr 21, 2015

No incidents reported.

Apr 20, 2015

No incidents reported.

Apr 19, 2015

No incidents reported.

Apr 18, 2015

No incidents reported.

Apr 17, 2015

No incidents reported.

Apr 16, 2015

No incidents reported.

Apr 15, 2015

No incidents reported.

Apr 14, 2015

No incidents reported.

Apr 13, 2015

No incidents reported.