Digi Remote Manager
All Systems Operational
Application and UI ? Operational
Web Services ? Operational
Device Connections ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
The Digi Cloud Operations Team will be performing scheduled maintenance on the Digi Remote Manager platform starting on Sun, May 9 2021 at 2:00 AM UTC. Service impact is planned to be no more than 5 minutes. Users and devices may experience a disconnect/reconnect as we update components of the platform. No action is required on your part; your devices will re-connect automatically once the platform is available. Thank you for your continued business!
Posted on May 7, 16:52 CDT
Past Incidents
May 8, 2021

No incidents reported today.

May 7, 2021

No incidents reported.

May 6, 2021

No incidents reported.

May 5, 2021
Resolved - The Digi Cloud Operations Team has resolved the performance degradation issue. Customers may have experienced high latency sending or receiving device data during this time. The Digi Cloud Operations Team will continue to monitor the environment. Thank you for your continued patience.
May 5, 20:07 CDT
Investigating - The Digi Cloud Operations Team has observed a performance degradation impacting the device connection tier and is currently working to resolve the issue. Updates will be provided to this page as more information becomes available. Thank you for your continued patience.
May 5, 19:46 CDT
Resolved - The Digi Cloud Operations Team has resolved the performance degradation issue. Customers may have experienced high latency sending or receiving device data.

Corrective measures have been successful and the Digi Cloud Operations Team is monitoring the application. Thank you for your continued patience during this incident.
May 5, 18:46 CDT
Update - We are continuing to investigate this issue.
May 5, 18:42 CDT
Investigating - The Digi Cloud Operations Team has observed a service disruption impacting the entire application and is currently working to resolve the issue. Updates will be provided to this page as more information becomes available. Thank you for your continued patience.
May 5, 18:41 CDT
May 4, 2021

No incidents reported.

May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.

Apr 30, 2021

No incidents reported.

Apr 29, 2021
Completed - The scheduled maintenance has been completed.
Apr 29, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 22:00 CDT
Scheduled - The Digi Cloud Operations Team will be performing scheduled maintenance on the Digi Remote Manager platform starting on April 29th at at 3AM UTC. Service impact is planned to be no more than 2 hours. Users and devices may experience a disconnect/reconnect as we update components of the platform. No action is required on your part; your devices will re-connect automatically once the platform is available. Thank you for your continued business!
Apr 24, 22:21 CDT
Apr 28, 2021
Resolved - This incident has been resolved.
Apr 28, 19:32 CDT
Monitoring - The Digi Cloud Operations Team has corrected the service disruption issue and is monitoring the platform.

Thank you for your continued patience during this incident.
Apr 28, 19:22 CDT
Identified - The Digi Cloud Operations Team has identified an issue with the data tier impacting the entire application and is currently working to resolve the issue. Updates will be provided to this page as more information becomes available. Thank you for your continued patience.
Apr 28, 19:14 CDT
Investigating - The Digi Cloud Operations Team has observed a service disruption impacting the entire application and is currently working to resolve the issue. Updates will be provided to this page as more information becomes available. Thank you for your continued business and patience.
Apr 28, 18:58 CDT
Apr 27, 2021

No incidents reported.

Apr 26, 2021

No incidents reported.

Apr 25, 2021

No incidents reported.

Apr 24, 2021

No incidents reported.