All Systems Operational

Application and UI Operational
Web Services Operational
Device Connections Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Nov 12, 2026

No incidents reported today.

Nov 11, 2026

Completed - The scheduled maintenance has been completed.
Nov 11, 23:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 22:00 CST
Scheduled - The Digi Cloud Operations Team will be performing scheduled maintenance on the Digi Remote Manager platform starting on November 12 at 04:00 UTC. The maintenance window is planned to be no more than 1 hour.

Some features will be unavailable during a portion of this time to make infrastructure changes.

Thank you for your continued business!

Nov 10, 14:33 CST
Resolved - This incident has been resolved.
Nov 11, 15:22 CST
Update - The issue is resolved. We continue to monitor.
Nov 11, 15:21 CST
Update - We are continuing to investigate this issue.
Nov 11, 15:19 CST
Update - Our partner is applying fixes. Estimated time to completion is 22:00 GMT. We are continuing to monitor at this time.
Nov 11, 14:47 CST
Update - We are continuing to investigate this issue.
Nov 11, 13:42 CST
Investigating - The Digi Cloud Operations Team has been notified of a service disruption issue that is impacting all eSIM operations. Activating, downloading and enabling eSIM profiles will fail due to a problem with our external eSIM IoT Manager API provider. The problem began approximately Nov 11 18:30:27 2026 GMT.

We are in contact with the provider and will update this incident as we have information.

Nov 11, 13:33 CST

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

Resolved - The Digi Cloud Operations Team has resolved the performance degradation issue. The problem began on Nov 2, 2026, 16:21 UTC and was resolved by Nov 2, 2026, 16:37 UTC. During this time, Customers may have experienced high latency sending or receiving device data.

Corrective measures have been successful; normal performance has been restored. Thank you for your continued business and patience during this incident.

Nov 2, 10:39 CST
Update - We are continuing to investigate this issue.
Nov 2, 10:37 CST
Investigating - The Digi Cloud Operations Team has observed a performance degradation impacting the application tier and is currently working to resolve the issue. Updates will be provided to this page as more information becomes available. Thank you for your continued business and patience.
Nov 2, 10:36 CST

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

Completed - The scheduled maintenance has been completed.
Oct 29, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 22:00 CDT
Scheduled - The Digi Cloud Operations Team will be performing scheduled maintenance on the Digi Remote Manager platform starting on October 29 at 03:00 UTC. The maintenance window is planned to be no more than 2 hours.

The system will be unavailable during a portion of this time to make infrastructure changes.
No action is required on your part; your devices will re-connect automatically. Thank you for your continued business!

Oct 26, 09:29 CDT