Digi Remote Manager Status

Digi Remote Manager

All Systems Operational

Application and UI Operational

Web Services Operational

Device Connections Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Digi Remote Manager - Scheduled Maintenance May 8, 21:00-21:15 CDT

The Digi Cloud Operations Team will be performing scheduled maintenance on the Digi Remote Manager platform starting on Sun, May 9 2021 at 2:00 AM UTC. Service impact is planned to be no more than 5 minutes. Users and devices may experience a disconnect/reconnect as we update components of the platform. No action is required on your part; your devices will re-connect automatically once the platform is available. Thank you for your continued business!
Posted on May 7, 16:52 CDT

Past Incidents

May 8, 2021

No incidents reported today.

May 7, 2021

No incidents reported.

May 6, 2021

No incidents reported.

May 5, 2021

Performance Degradation

Resolved - The Digi Cloud Operations Team has resolved the performance degradation issue. Customers may have experienced high latency sending or receiving device data during this time. The Digi Cloud Operations Team will continue to monitor the environment. Thank you for your continued patience.
May 5, 20:07 CDT

Investigating - The Digi Cloud Operations Team has observed a performance degradation impacting the device connection tier and is currently working to resolve the issue. Updates will be provided to this page as more information becomes available. Thank you for your continued patience.
May 5, 19:46 CDT

Service Disruption

Resolved - The Digi Cloud Operations Team has resolved the performance degradation issue. Customers may have experienced high latency sending or receiving device data.

Corrective measures have been successful and the Digi Cloud Operations Team is monitoring the application. Thank you for your continued patience during this incident.
May 5, 18:46 CDT

Update - We are continuing to investigate this issue.
May 5, 18:42 CDT

Investigating - The Digi Cloud Operations Team has observed a service disruption impacting the entire application and is currently working to resolve the issue. Updates will be provided to this page as more information becomes available. Thank you for your continued patience.
May 5, 18:41 CDT

May 4, 2021

No incidents reported.

May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.

Apr 30, 2021

No incidents reported.

Apr 29, 2021

Digi Remote Manager - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Apr 29, 00:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 22:00 CDT

Scheduled - The Digi Cloud Operations Team will be performing scheduled maintenance on the Digi Remote Manager platform starting on April 29th at at 3AM UTC. Service impact is planned to be no more than 2 hours. Users and devices may experience a disconnect/reconnect as we update components of the platform. No action is required on your part; your devices will re-connect automatically once the platform is available. Thank you for your continued business!
Apr 24, 22:21 CDT

Apr 28, 2021

Service Disruption

Resolved - This incident has been resolved.
Apr 28, 19:32 CDT

Monitoring - The Digi Cloud Operations Team has corrected the service disruption issue and is monitoring the platform.

Thank you for your continued patience during this incident.
Apr 28, 19:22 CDT

Identified - The Digi Cloud Operations Team has identified an issue with the data tier impacting the entire application and is currently working to resolve the issue. Updates will be provided to this page as more information becomes available. Thank you for your continued patience.
Apr 28, 19:14 CDT

Apr 27, 2021

No incidents reported.

Apr 26, 2021

No incidents reported.

Apr 25, 2021

No incidents reported.

Apr 24, 2021

No incidents reported.