The Digi Cloud Operations Team has resolved the service disruption issue. The problem began on July 30th 2020 at 20:17 UTC and was resolved by July 30th 2020 at 20:39 UTC. During this time, Customers may have experienced difficulty accessing the Application UI, devices, or device data.
Corrective measures have been successful; normal performance has been restored. Thank you for your continued business and patience during this incident.
Posted Jul 30, 2020 - 17:02 CDT
Monitoring
The Digi Cloud Operations Team has stabilized the service disruption issue and is monitoring the platform.
Thank you for your continued business and patience during this incident.
Posted Jul 30, 2020 - 15:48 CDT
Identified
The Digi Cloud Operations Team has observed a service disruption impacting the entire application and is currently working to resolve the issue. Updates will be provided to this page as more information becomes available. Thank you for your continued business and patience.
Posted Jul 30, 2020 - 15:26 CDT
This incident affected: Application and UI, Web Services, and Device Connections.