The Digi Cloud Operations Team has resolved the service disruption issue. The problem began on May 29th, 2019 at 17:26 UTC and was resolved by May 29th, 2019 at 17:29 UTC. During this time, Customers may have experienced difficulty accessing devices or device data.
Normal performance has been restored. Thank you for your continued business and patience during this incident.
Posted May 29, 2019 - 16:04 CDT
Monitoring
The Digi Cloud Operations Team has stabilized the service disruption issue and is monitoring the platform.
Thank you for your continued business and patience during this incident.
Posted May 29, 2019 - 13:37 CDT
Investigating
The Digi Cloud Operations Team has observed a service disruption impacting the entire application and is currently working to resolve the issue. Updates will be provided to this page as more information becomes available. Thank you for your continued business and patience.
Posted May 29, 2019 - 13:16 CDT
This incident affected: Application and UI, Web Services, and Device Connections.