Performance Degradation

Incident Report for Digi Remote Manager

Resolved

The Digi Cloud Operations Team has resolved the performance degradation issue and continues to monitor the application. The problem began on August 7, 2026 23:17 UTC and was resolved by August 7, 2026 23:30 UTC. During this time, Customers may have experienced high latency sending or receiving device data.

Normal performance has been restored. Thank you for your continued business and patience during this incident.
Posted Aug 07, 2026 - 18:44 CDT

Investigating

The Digi Cloud Operations Team has observed a performance degradation impacting the application tier and is currently working to resolve the issue. Updates will be provided to this page as more information becomes available. Thank you for your continued business and patience.
Posted Aug 07, 2026 - 18:29 CDT
This incident affected: Application and UI and Web Services.