The Digi Cloud Operations Team has resolved the performance degradation issue. During this time, Customers may have experienced high latency sending or receiving device data.
Corrective measures have been successful; normal performance has been restored. Thank you for your continued business and patience during this incident.
Posted Sep 04, 2024 - 11:15 CDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 04, 2024 - 09:59 CDT
Update
We are continuing to work on a fix for this issue.
Posted Sep 04, 2024 - 09:46 CDT
Identified
The Digi Cloud Operations Team has identified the issue and are working to resolve the performance degradation as quickly as possible. Further updates will be posted as more information becomes available. Thank you for your continued business and patience.
Posted Sep 04, 2024 - 09:38 CDT
Investigating
The Digi Cloud Operations Team has observed a service disruption impacting the portion of the application that impacts the web UI and web services APIs. Updates will be provided to this page as more information becomes available. Thank you for your continued business and patience.
Posted Sep 04, 2024 - 09:33 CDT
This incident affected: Application and UI, Web Services, and Device Connections.