Digi Remote Manager - Unplanned Maintenance

Scheduled Maintenance Report for Digi Remote Manager

Completed

The Cloud Operations Team has implemented a fix for the issue with the network layer. They will continue to monitor the platform. Thank you for your continued business and patience.
Posted Oct 17, 2025 - 04:55 CDT

Update

The Cloud Operations Team has identified a solution and is working to get that implemented. We will provide updates as we have new status. Thank you for your continued business and patience.
Posted Oct 17, 2025 - 04:48 CDT

Update

The Digi Cloud Operations team is still working to resolve the issue with the networking layer. The issue has been identified and the team is working on a resolution. Updates will continue to be provided. Thank you for your continued business and patience.
Posted Oct 17, 2025 - 04:28 CDT

Update

The Digi Cloud Operations Team continues to work on resolving the issue with the networking layer at the highest priority. We will continue to provide updates. Thank you.
Posted Oct 17, 2025 - 03:45 CDT

Update

The Digi Cloud Operations Team is still working the issue with the networking layer. We will continue to provide updates. Thank you for your continued business and patience.
Posted Oct 17, 2025 - 03:12 CDT

Update

The Digi Cloud Operations Team is encountering issues with the networking layer of the infrastructure. They are working to restore operation as quickly as possible. We will continue to provide updates. Thank you for your continued business and patience.
Posted Oct 17, 2025 - 02:20 CDT

Update

The Digi Cloud Operations team is continuing to restore operation of the infrastructure. Thank you for your continued business and patience.
Posted Oct 17, 2025 - 01:19 CDT

Update

Maintenance is still in progress. The Digi cloud team is working to restore operation as quickly as possible. Thank you for your continued business.
Posted Oct 17, 2025 - 00:44 CDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 17, 2025 - 00:15 CDT

Scheduled

The Digi Cloud Operations Team will be performing unplanned maintenance on the Digi Remote Manager infrastructure starting October 17, 2025 05:15 UTC. The maintenance window is planned to be no more than 1 hour. Users and devices may experience a brief disconnect/reconnect as we update components of the infrastructure. No action is required on your part; your devices will re-connect automatically. Thank you for your continued business!
Posted Oct 17, 2025 - 00:14 CDT
This scheduled maintenance affected: Application and UI, Web Services, and Device Connections.