The Digi Cloud Operations Team has resolved the service disruption issue. The problem began on July 12th 2019 at 2:00 AM UTC and was resolved by July 12th 2019 at 2:30 AM UTC. During this time, Customers may have experienced difficulty accessing devices or device data.
Corrective measures have been successful; normal performance has been restored. Thank you for your continued business and patience during this incident.
Posted Jul 12, 2019 - 06:28 CDT
Monitoring
The Digi Cloud Operations Team has resolved the performance degradation and is monitoring the platform. Thank you for your continued business and patience during this incident.
Posted Jul 11, 2019 - 21:17 CDT
Identified
The Digi Cloud Operations Team has observed a performance degradation impacting the application tier and is currently working to resolve the issue. Thank you for your continued business and patience.
Posted Jul 11, 2019 - 21:00 CDT
This incident affected: Application and UI, Web Services, and Device Connections.