The Digi Cloud Operations Team has resolved the performance degradation issue. The problem began on Nov 2, 2026, 16:21 UTC and was resolved by Nov 2, 2026, 16:37 UTC. During this time, Customers may have experienced high latency sending or receiving device data.
Corrective measures have been successful; normal performance has been restored. Thank you for your continued business and patience during this incident.
Posted Nov 02, 2026 - 10:39 CST
Update
We are continuing to investigate this issue.
Posted Nov 02, 2026 - 10:37 CST
Investigating
The Digi Cloud Operations Team has observed a performance degradation impacting the application tier and is currently working to resolve the issue. Updates will be provided to this page as more information becomes available. Thank you for your continued business and patience.
Posted Nov 02, 2026 - 10:36 CST
This incident affected: Application and UI and Web Services.